Returns & Exchanges

At UTN Wholesale, we strive to ensure your satisfaction with every bulk order by offering a straightforward return process for items that do not meet our quality standards. Please review the following steps to initiate a return within 14 days of receiving your shipment.

Return Process

• 1.
  Submit a Request

  Log into your wholesale account and complete the Return Merchandise Authorization (RMA) form detailing the specific items and reasons for the return.

• 2.
  Wait for Approval

  Our quality control team will review your request within 48 business hours to verify eligibility and provide a prepaid shipping label if applicable.

• 3.
  Package Your Items

  Securely pack the products in their original manufacturer packaging, ensuring all labels and protective seals remain intact to qualify for a full refund.

• 4.
  Receive Credit

  Once our warehouse inspects the returned goods, we will issue a credit to your original payment method or apply it to your account balance for future orders.